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Office Manager-Skyland
Location:
Asheville, NC
Description:
General Description : Oversees and accountable for daily operations including financial management and clinical management according to company policies. Specific Job Duties : Demonstrates commitment to promoting an atmosphere of respect, caring, and sensitivity for our diverse population of patients, visitors, employees, and others. Exercises sound judgment in decision-making and understands importance of confidentiality. Demonstrates willingness to assume responsibility, encourages pro-active resolution of work related issues through open communication, professional behavior and appropriate utilization of polices and procedures. Complies with and supports all regulatory requirements of OSHA and other federal, state and local regulatory bodies. Demonstrates commitment to the highest standards of administrative operations, customer service and ethical behavior. Participates in projects related to Continuous Quality Improvement. Demonstrates commitment to collaboration and teamwork and demonstrates the ability to adapt to continuous change in a flexible and positive manner. Monitors daily operations of satellite office to ensure processes are running smoothly and as cost effectively as possible. Implements cost effective measures as needed and communicates same to Practice Administrator. Supervises office and clinical staff and collaborates with Administration and physicians to ensure efficient and smooth operation of office, including hiring, disciplinary oversight and performance reviews. Supervises all staff in day to day operations to include orientation, scheduling and training. This includes managing staffing, maintaining accurate employee attendance points and approving time off requests/time cards for payroll. Maintains relations with referring optometry, primary care physicians, and specialty care physician offices, including timely responses regarding patient issues and scheduling matters. Communicates in a timely manner with other managers and the Practice Administrator as needed to resolve problems that may cross over departmental lines. Monitors all front desk, clinical functions and patient flow to ensure acceptable patient waiting times and efficient operation of office and clinic Responsible for staffing the office. Coordinates vacation schedules with doctor schedules. Oversees schedules in the computer for all Skyland based physicians. Maximizes physician schedules by ensuring scheduling guidelines previously established are communicated and followed by all staff. Closes the day utilizing established processes. Ensures that cash drawer balances to $100 and cash and credit card receipts are reconciled appropriately. Maintains daily work policies to minimize risk of theft and/or embezzlement. Responsible for maintaining the office in good working condition including aesthetics, light bulbs, and other necessary duties. Oversees nightly closing process to ensure that all building doors are secure, cash drawers are secured in the safe, equipment and electrical appliances are turned off (as appropriate) and building alarms are set. In coordination with optician, oversees optical department and ensures operation runs smoothly and maintains profitability. Responsible for maintenance and repairs of equipment, instruments, and building maintenance. Ensures all clinical and office supplies are ordered and stocked in the office. Assists Administrator with OSHA and compliance program for the office including continued education and protection and prevention of infectious/hazardous exposure for all staff. In association with Administrator and Marketing Manager, assists in the development of and executes the plan to grow the patient base in the Skyland office, including any necessary physical changes to the current space to accommodate the plan. Performs other tasks as delegated from time to time by physicians and Practice Administrator. Physical Demands : May require extended periods of sitting, walking, or standing. Position will utilize computer terminals and other office equipment, and may require extended periods concentrating on computer screens. Educational / Educational Requirements : Minimum of a high school education; college degree or associate degree preferred. A minimum of three years experience in a physician's office in a front desk, medical billing or similar role; or a combination of physician office experience and advanced education beyond a high school level. Prior supervisory experience is preferred. Ophthalmology experience is also preferable.
Company:
Carolina Ophthalmology, Pa
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Office Manager-Skyland
Office Manager-Skyland is a Clerical Office Manager Job at Carolina Ophthalmology, Pa located in Asheville NC. Find other listings like Office Manager-Skyland by searching Oodle for Clerical Office Manager Jobs.
Office Manager-Skyland is a Clerical Office Manager Job at Carolina Ophthalmology, Pa located in Asheville NC. Find other listings like Office Manager-Skyland by searching Oodle for Clerical Office Manager Jobs.