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Front Counters Assistant
Location:
Coatham Mundeville
Description:
Service Care Solutions are looking for a Front Counters Assistant to work within the Lancashire constabulary on a 3-month contract. Service Care Solutions are looking for a Front Counters Assistant to work within the Lancashire constabulary on a 3-month contract. Location: Hutton Job roles/Responsibilities: To provide a professional, multifunctional face to face customer service to both the public and Constabulary colleagues. Be the initial contact for crime victims and the public, prioritizing public safety. Receive and document emergency and non-emergency incident reports. Record crimes as per national and local standards using the Connect Quick Crime system. Create and manage incident logs, notifying supervisors of serious incidents. Handle intelligence data on the Connect System. Verify driving documents and manage vehicle-related issues. Safely handle and document firearms, drugs, and evidence-related items. Manage interaction Offenders Register, terrorism notifications, bail records, and banning orders. Process payments, produce court-ready statements, and assist with Claire's Law and Sarah's Law requests. Handle lost/stolen foreign documents and Pedlar's Certificate applications. Manage lost/found property and ensure station security. Assist with appointments, equipment maintenance, and resource deployment. Stay compliant with data protection and legal regulations. Provide high-quality service with a focus on quality and professionalism. Knowledge/experience required: Experience of providing customer advice in a busy environment on a wide variety of issues. Experience of demonstrating excellent listening, questioning and interpersonal skills, along with good oral communication. The ability to prioritise workload and manage deadlines, working on own initiative, with minimal supervision in sometimes high-pressured situations. Experience of dealing with people in difficult, sometimes confrontational circumstances. Experience of recording,. Visit ListedBuy for more information.
Company:
Service Care Solutions
Posted:
April 23 on ListedBuy
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More About this Listing: Front Counters Assistant
Front Counters Assistant is a Clerical Assistant Job at Service Care Solutions located in United States. Find other listings like Front Counters Assistant by searching Oodle for Clerical Assistant Jobs.
Front Counters Assistant is a Clerical Assistant Job at Service Care Solutions located in United States. Find other listings like Front Counters Assistant by searching Oodle for Clerical Assistant Jobs.