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Bell Person | Bell Person in Job Job at Mirbeau Inn & Spa in Skaneateles NY | 7263939911

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Bell Person

Location:
Skaneateles, NY
Description:

Bell Person - Mirbeau Inn & Spa Evening & Weekend Availability Required About Us For nearly 20 years, The Mirbeau Companies have successfully developed and managed European inspired boutique hotels, spas and resorts. Family-owned and operated, Mirbeau Inn and Spa is a nationally renowned destination resort brand. Job Summary This position plays a crucial role in providing and ensuring guests have an exceptional experience by working closely with Guest Services/Front Desk team to provide a warm and inviting initial welcome to all Mirbeau Guests. The ideal candidate is charismatic, energetic, positive and embodies a can-do attitude. Pay Rate: $16/hour Part Time Responsibilities Report to work with a clean uniform and appropriate nametag at the scheduled time. Open doors and welcome guests using Forbes/Mirbeau approved language and warm energy. Escort guests to their rooms, check their room keys, and assist with any additional guest requests. Assist Mirbeau guests with their luggage and with any other assistance they need. Report lack of room supplies to the appropriate department. Deliver guest packages, gifts, flowers, dry cleaning, laundry, etc. Keep Bell closet, Bell stand, lobby, and entryways clean, stocked and organized. Promote and up sell the resort facilities. Provide information, maps, brochures, as requested by the guests about the facilities, surrounding areas, and local tourism. Report guest complaints to the appropriate department management and assist in problem solving. Log and store lost & found items. Attend all scheduled meetings as deemed necessary by the resort. Define, recommend, and implement ideas, and solutions to improve the operation. Perform any additional tasks or assignments as directed by Front Desk/Guest Services Management & the Resort Manager. Qualifications, Skills & Educational Requirements Requires a neat appearance, good personality, and exceptional communication skills. Prior customer service experience helpful but not necessary. Must be able to stand for long hours, lift at least 20lbs, and push/maneuver a rolling bell cart. A current valid driver's license is preferred. Employee Perks & Company Incentives 401K with a company match Medical, Dental, Vision and Life Insurance Plans Career advancement potential within company Paid time off for full time and part time employees, along with holiday pay Employee Assistance and Anniversary programs Discounted rates for services within Spa and Resort Work performance incentives
Company:
Mirbeau Inn & Spa
Posted:
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