This listing was posted on Professional Diversity Network.
Desktop Support Specialist II-Central
Location:
Phoenix, AZ
Description:
Why Work For Mountain Park Health Center? As a member of the Mountain Park team, you will have the opportunity to help our community thrive by improving the health of those around you. You'll work in a supportive environment where your coworkers feel more like family. That's because the way we connect with each other translates to the care we provide for our patients. We value professional and personal goals, work/life balance and family. We are committed to creating a positive work environment and provide our employees with support and experience to grow and be successful. OVERVIEW : The Desktop Support II provides first-level support for users, ensures currency of information, and provides installation and training services as needed for Mountain Park Health Center (MPHC). Completes the support tickets that are created by the level I write ups. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides technical support to end users remotely and at desk side. Supports OS, Application, and Hardware issues. Enters updates and resolutions into the ticketing system using clear and appropriate language. Creates tickets as necessary. Acts as escalation point for support requests. Performs necessary account updates and other administrative functions as assigned. Helps maintain IT inventory. Ensures that tickets are created, maintained, and resolved according to established standards and expectations. Updates department Wiki as necessary or as assigned. Represents the IT team as a member of project teams when necessary. Consistent, in-person attendance at the employee's assigned clinic is required. Limited remote work may be permissible based on the employee's performance and the specific task the employee is accomplishing. Other duties as assigned. QUALIFICATIONS Minimum Qualifications: High school diploma or equivalent Preferred Qualifications: Preferred A+, Network +, and Security +, or similar credentials At least 2 years of IT Support experience or a commensurate combination of education and experience PDN-9bfdab59-d3fc-4f53-87e3-55af949d6220
Company:
Mountain Park Health Center
Industry:
Other
Posted:
May 9 on Professional Diversity Network
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Professional Diversity Network
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Desktop Support Specialist II-Central
Desktop Support Specialist II-Central is a Other Jobs Support Worker Job at Mountain Park Health Center located in Phoenix AZ. Find other listings like Desktop Support Specialist II-Central by searching Oodle for Other Jobs Support Worker Jobs.
Desktop Support Specialist II-Central is a Other Jobs Support Worker Job at Mountain Park Health Center located in Phoenix AZ. Find other listings like Desktop Support Specialist II-Central by searching Oodle for Other Jobs Support Worker Jobs.